Acceptance of Terms

By accessing or using the Loyal Connections website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue use of our website and services. These terms apply to all visitors, clients, and users engaging with Loyal Connections.

Services Overview

Loyal Connections provides conversion-focused optimization services including funnel audits, CRO sprints, A/B testing frameworks, checkout optimization, and user behavior analysis. All services are offered on a professional best-effort basis and do not guarantee specific revenue, conversion rates, or business outcomes, as results depend on multiple external factors beyond our control.

Client Responsibilities

Clients agree to provide accurate information, timely access to required platforms, and necessary approvals to allow services to be delivered effectively. Loyal Connections is not responsible for delays or performance limitations caused by incomplete access, inaccurate data, or failure to implement recommendations provided.

Payments and Billing

All fees for services are agreed upon in advance and must be paid according to the terms specified in the proposal or invoice. Payments are non-refundable once work has commenced, unless otherwise stated in writing. Loyal Connections reserves the right to suspend or terminate services for overdue or unpaid invoices.

Intellectual Property

All strategies, frameworks, reports, documentation, and materials created by Loyal Connections remain our intellectual property unless otherwise agreed in writing. Clients are granted a limited, non-transferable right to use deliverables solely for their internal business purposes.

Limitation of Liability

Loyal Connections shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of our services or website. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

No Guarantees or Warranties

All services are provided “as is” and “as available.” Loyal Connections makes no warranties, expressed or implied, regarding performance, accuracy, or suitability of services for a particular business purpose. Conversion optimization involves testing and experimentation, and outcomes may vary.

Confidentiality

We respect client confidentiality and take reasonable steps to protect shared information. Any confidential data provided by clients will be used solely for service delivery purposes and will not be disclosed to third parties without consent, except where required by law.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in California.

Modifications to Terms

Loyal Connections reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at contact@loyalconnections.site.